8th October 2025
Maddie – Stress-Free Vehicle Sourcing and Finance Made Simple
Overview
Maddie, a busy professional whose car is essential for her day-to-day work, approached Find & Finance after months of uncertainty about replacing her old vehicle. She had been delaying the process due to concerns about the complexities of car finance, the logistics of part-exchanging her current car, and fears over potential high monthly payments.
Her main goal was clear - to secure a reliable, affordable vehicle that suited her lifestyle and work commitments, without the stress of navigating the process alone.
Challenges
Like many customers, Maddie faced several common challenges when looking for a new car:
- Uncertainty about how car finance works and which options would be best for her circumstances.
- Worry about the value and sale of her existing vehicle.
- Limited time to manage the process alongside her demanding work schedule.
- Concern over potentially high costs and whether a suitable vehicle could be found within budget.
Our Solution
At Find & Finance, we pride ourselves on turning what can be a stressful experience into a smooth, transparent, and enjoyable one.
Once Maddie submitted her enquiry, Mike Kirby, Director at Find & Finance, responded personally to ensure she was connected with the right member of the team to support her.
From there, Paul Blanshard, Head of Consumer and Prestige Sales, guided Maddie through every stage of the process.
- He worked closely with her to understand her needs and financial preferences.
- Sourced a range of suitable vehicles that aligned with her requirements and budget.
- Advised on the best finance structure, ensuring affordability and flexibility.
- Maintained clear communication throughout -providing updates, answering questions, and ensuring every detail was handled.
Once Maddie had chosen her new car, Ellison Holt, Systems Manager, supported her with completing the necessary paperwork and digital documentation, ensuring everything was completed efficiently and correctly.
Finally, Sunny from the Operations team ensured the car was delivered directly to Maddie’s home, collecting her old vehicle at the same time and working around her busy work schedule to make the experience completely hassle-free.
Results
The result was a seamless, stress-free experience from enquiry to delivery. Maddie received her new car quickly, financed at an affordable rate, and without any of the worries she had initially faced.
Her old vehicle was collected at the same time, making the entire transition effortless -and leaving Maddie thrilled with both her new car and the service she received.
Conclusion
At Find & Finance, we understand that replacing your vehicle isn’t just a transaction -it’s an important life decision. Maddie’s case perfectly demonstrates how our Simple. Safe. Special. approach delivers real value to our clients.
Whether it’s your first car, your next upgrade, or your dream vehicle -we make finding and financing it effortless.
Every client’s journey is unique -and yours could be next. Whether you’re looking to source your next vehicle or upgrade your fleet, our experts are here to make it simple, safe, and special.
